We are committed to ensuring that every facet of our library is as accessible as possible to everyone in our community. Please see below for a listing of the resources and services we provide in order to achieve this goal. If you would like to learn more about requests for accommodation and our procedure for addressing accessibility concerns, please read our Accessibility Policy. If you encounter any accessibility issues with our library, please report them by filling out our Accessibility Support Form.
Our meeting rooms are outfitted with Assistive Listening Devices (ALDs) from Listen Technologies. These personal devices are connected to our microphone system and will send the sound directly into a T-coil device or cochlear implant. Each device has a neck loop that slips comfortably over your neck for hands-free comfort. When you press the power button, the device will automatically tune into the sound system. Please let us know before the start of a program if you need to use one of our ALDs.
Please complete this Closed Captioning Request Form at least three business days prior to the event. Requests made less than three days in advance may not be possible, as equipment may be in use for another event. Staff will make every effort to accommodate patron requests and offer additional programming suggestions. For questions, please contact our ADA Liaison, Debra Dudek, ddudek@fountaindale.org; 630.685.4201.
Closed Captioning Request Form
This dual-sided device enables two people to engage in a real-time, natural back-and-forth conversation effortlessly, regardless of the language or communication method they prefer. Simply approach the device or connect remotely through the web, choose your desired language or accent, and you’re ready to communicate. You have the option to speak, spell out loud or type your message, and the results are promptly displayed and/or voiced to both individuals in their selected languages.
Our website is equipped with an accessibility toolbar that provides additional functionality such as increased text size, increased contrast and highlighted links and buttons. You can access this by clicking the accessibility icon in the top left of your screen (seen here). 
Additionally, all pages on our website meet W3C WAI’s Web Content Accessibility Guidelines 2.1, Level AA conformance.
We have a low-vision machine located in the Computer Commons. This device magnifies any item you place in the reader area and allows you to view pages in three contrast settings. No reservation is required to use this device.
Provided by the Bolingbrook Lions Club
We have two Victory 10 electric scooters and two Nova 329R manual wheelchairs. To use one of these, simply request it at the Circulation or Information Desks, located in the 1st floor lobby, and our staff will retrieve it for you. No identification or library card is required, and there is no time limit for use. When you’re finished, please leave the scooters or wheelchairs next to the Information Desk on your way out of the building.
Victory 10 electric scooter
Nova 329R manual wheelchair
We offer a convenient drive-thru window for both hold pickups and material returns. The drive-thru is situated in the parking lot to the left of our entrance.
To pick up your holds at the drive-thru, simply choose Fountaindale Library – Drive-Thru Window as your pickup location when placing the hold. Once your item is ready, our Circulation team will place it at the drive-thru window, and our system will notify you. If you initially selected a different pickup location and wish to switch to the drive-thru, please give us a call. To ensure your materials are ready for pickup, kindly call us at 630.759.210.
Additionally, we provide an automated return kiosk at the drive-thru window for your convenience. You can also utilize the book drop located in the parking lot near the drive-thru window for returning library materials.
Our Outreach Services team provides services to district residents who don’t have convenient access to or who cannot get to the library. Our Outreach team keeps patron accessibility front of mind whenever they’re developing new services or promoting existing resources. The Bookmobile is a full-service mobile branch of our library. You’re welcome to come aboard the Bookmobile to browse and check out bestsellers, magazines, audiobooks, CDs, Playaways, DVDs and video games for children, teens and adults. You can also apply for a library card and request to pick up your holds on the Bookmobile.
Here is a summary of the services and resources that may be helpful to people with disabilities or accessibility needs:
The Talking Book Library provides free digital, audio and braille formats of books, magazines and music. With an account through TBBS, you can request a digital player and access thousands of titles available via download from Braille Audio Reading Download (BARD). As of September 1, 2017, the Illinois Talking Book Outreach Center (ITBOC) has consolidated with the Illinois State Library Talking Book and Braille Service (TBBS) to provide services to Illinois residents who are unable to read standard print materials due to visual or physical disability.
We strive to provide a physical and digital collection that is accessible to our entire community. Here’s a summary of the materials in our collection that may be helpful to people with disabilities or accessibility needs: